1. What types of compostable bags and products do you supply?
We specialize in a wide range of compostable products, including:

• Medical waste bags

• Carry bags for retail and grocery

• Dog poop or pet waste bags

• Garbage bags

• Cutlery, straws, and food-grade packaging

Our products are designed to meet diverse needs across industries while maintaining eco-friendliness.

2. What types of Food products do you supply?
Currently we export Basmati Rice, Millets, Cold pressed Oil, Jaggery Powder.

3. Are your products certified?
Yes, all our products are certified by international standards.

4. Do you offer product customization?
Absolutely! We provide tailored solutions to meet your specific requirements. Customization options include:

• Size and thickness

• Colors and designs

• Branding, including your company logo or specific messaging

Our team works closely with you to create products that align with your brand and market needs.

5. Where can you supply your products?
We ship globally! Whether you're located in North America, Europe, Asia, Africa, or Australia, we ensure timely and secure delivery to your doorstep.

6. What are your minimum order quantities (MOQs)?
Our MOQs vary depending on the product and customisation required. Please contact our staff.

7. How long does it take for an order to be delivered?
Delivery times depend on your location, order size, and customization needs. On average:

• upto 17 Tons: 10-12 days

• Above 17 Tons: Negotiable

We ensure clear communication and timely updates throughout the process.

8. What payment options do you provide?
We accept multiple payment methods, including wire transfers, PayPal, and other secure platforms. Our team ensures seamless transactions, regardless of your location.

9. Do you provide samples before placing bulk orders?
Yes, we provide samples upon request. A small fee may apply, which will be credited to your bulk order upon confirmation.

10. What kind of support do you offer after the sale?
Our post-sale services include:

• Assistance with documentation (e.g., certificates of compostability, MSDS)

• Customer service for product usage and handling

• Reordering guidance and tracking

• Support for troubleshooting any concerns

We make sure to take your feedback after you receive your order to make continuous improvement in our delivery system. Your satisfaction is our priority, and we remain committed to your success.

11. Can you help with marketing the eco-friendliness of your products?
Yes! We provide detailed product documentation, certifications, and eco-friendly marketing tips to help you promote your sustainable choices to your customers.

12. Why should I choose Trugro over other suppliers?
Here’s why Trugro is the best choice:

• Expertise in Compostable Products: We are industry leaders with years of experience in manufacturing certified compostable solutions.

• Global Reach: Our logistics network ensures efficient delivery to your location.

• Custom Solutions: Tailored products to meet your exact needs.

• Competitive Pricing: High-quality products at market-leading rates.

• Customer-Centric Approach: From the first inquiry to post-sale support, we are with you every step of the way.

13. How do I know your products will meet my needs?
We start by understanding your requirements and provide tailored recommendations. Additionally, our quality control team ensures every product meets global standards and your expectations. With certifications and sample testing, you can trust in our commitment to quality.

14. Are your products truly eco-friendly compared to alternatives?
Yes! Unlike oxo-biodegradable plastics that leave harmful residues, our products are 100% compostable and decompose into non-toxic, natural elements. Choosing Trugro products aligns with your sustainability goals.

15. Can you handle large-scale orders for corporate or government projects?
Yes, we have the capacity and infrastructure to handle orders of any scale, including corporate contracts and government tenders. Let us know your requirements, and we'll ensure seamless execution.

Frequently Asked Questions